Project Manager

Location: Vancouver, BC, Canada

Type: Full Time

Min. Experience: Experienced

ImageX has an immediate opportunity for a Project Manager – an exceptional communicator with Agile methodology experience who is skilled in managing all aspects of the project lifecycle in an agency environment. ImageX is a full-service, Drupal-based development agency where innovation and learning is prized and everyone’s voice is heard. Your colleagues are passionate about web development and advocates of open-source and delivering excellence.

This is a permanent full-time position, including group benefits, paid vacation, performance bonuses, education fund and plenty of opportunities to grow with an industry leading web development agency that values work/life balance.

About the Position:

Working alongside our talented team, the successful incumbent will lead and successfully deliver compelling and exceptional websites, applications and mobile solutions for our clients. Common tasks and expectations of the role:

As a PM you will:

  • Manage projects following ImageX’s project management process, employing an Agile methodology adapted to client needs, including scope, budget and timelines
  • Accountable to manage scope, schedule, budget, quality, and all project deliverables
  • Monitor, track, and report on overall schedule of projects
  • Write and manage agendas, summaries, minutes, and assigned tasks
  • Perform regular risk assessments on projects and proactively plan strategies to minimize and mitigate risk
  • Provide regular reports to all internal and client stakeholders on project status
  • Prepare weekly burn down reports
  • Perform accurate initial project set-up and tracking through our project management and issue tracking system (JIRA) and our time tracking system (Harvest)
  • Manage the development of requirements, information architecture, and content delivery plans
  • Delegate work to development team and provide guidance as needed
  • Communicate, problem solve and collaborate with team about risks, issues and opportunities
  • Act as a consultant in client negotiations and presentations, assisting in the up-sell process and creating value
  • Oversee quality assurance throughout the project lifecycle, including planning of review activities and scheduling of formal test execution via our QA team
  • Coordinate user acceptance testing with client
  • Provide suggestions on methodology, processes, and tools to increase team effectiveness
  • Keep team highly motivated and help us build high levels of client satisfaction
  • Achieve same-day responsiveness to all client reach-outs
  • Earn clients’ trust through clear, polished messaging, ensuring that all deliverables demonstrate our due diligence and client-centred approach

About You:

To be successful in this role you’ll need to be a confident decision maker and problem solver who’s resourceful, proactive, solution oriented and client focused. We’re looking for someone who can exhibit remarkable foresight to avoid and minimize risk. You have a passion and commitment to build ongoing, long-term relationships with our clients.  The ideal candidate is someone who can connect well with others while leveraging their teams’ web/mobile technology expertise. The ability to effectively manage several projects concurrently is a requirement of this position.

You Need:

  • Bachelor’s Degree in a relevant field, such as Computer Science, Marketing, Business, or Web Technologies or equivalent
  • Minimum of 5 years’ experience in project management in an Agile environment
  • Minimum of 2 years’ experience in a web development agency
  • Strong understanding of the development of dynamic websites, user experience design principles
  • Exceptional time management and organizational skills
  • Superb verbal and written communication skills and engaging presentation style
  • Capable of juggling multiple clients and campaigns simultaneously
  • Relishes the daily challenges and unforeseen changes typically faced in a service agency environment
  • Ability to understand technical as well as business requirements and confident in consulting with clients on best practices or providing viable solutions
  • Leadership skills and business acumen with desire to contribute to the continued growth and development of the company
  • Passion for excellence at every level
  • Ability to motivate a team of creative and technical specialists to do their best work
  • Actively keeps abreast of web and PM industry developments
  • Able to travel across North America approximately 10% of the time (1-2 trips per quarter)


  • PMP designation and Agile methodology training (Certified Scrum Master certification is preferred)
  • CMS technologies (preferably Drupal)
  • Business analysis skills
  • Familiarity with web technologies such as PHP/MySQL, JavaScript, CSS, and HTML
  • Familiarity with development and process tools such as JIRA, Basecamp, Smartsheet, MS Project etc.

How to Apply:

Please apply through our online application form with your resume and cover letter.

About ImageX:

ImageX is an award-winning Drupal development shop that was founded in 2001.  With over 200 successful Drupal site launches, we have the expertise needed to ensure success. Some of our clients include Disney, Stanford, Indiana State, Linux, Portland State, A&E and many others.  We’re located at the nexus of one of the best places on earth, in beautiful Vancouver British Columbia – just a short trip to the beach or to first-class ski slopes. Our goal is to exceed the expectations of both clients and our team – which means we value creativity, involvement, flexibility & the constant high of being crazy in love with what we do. Learn more about us at

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